Still Adrift

Speaking.

April 16, 2009

Work Craziness

Work has been driving me absolutely crazy the last few weeks. A little background:

My boss came to my team a few weeks ago stating that she wants to hire more people to help manage our work load. She said in order to do that, she would need us to work on our own, for a month, without any help from anyone. She basically wanted us to fall behind and show that we could not manage the work by ourselves, that way, she would be allowed to hire more people. Her goal is to hire two data entry people who would help the four of us in my team w/the mundane, admin. type work, so we could focus on the calling.

Seems like a decent plan, right? Well, it worked a little too well. She told us we would fall behind and it would be painful...she wasn't kidding. I am a week behind in calls and I have another workflow with an additional 50 calls and I am going crazy! I know it's expected for us to be behind and that's what my boss wants, but you get someone with a good work ethic and how can help but stress about it a little bit?

Today was nuts. I barely got anything done. Anytime I would start to get on a roll, I would be interrupted by a phone call...then while I was handling that request another call would come in. I let that go to voicemail because I was in the middle of my first request. Then, when I was done with the first request, I got an email. So, second request is put aside, again and I work on the email request since it's right there and I know what they need. This happened to me ALL FREAKING DAY. I was so busy doing these other requests that I was unable to get hardly any regular work done. And, if it wasn't a request, it was people stopping by to chat at the most inconvenient time.

Tomorrow I am planning on going to work early and I am going to bust through my crap, I need to, for my own sanity. I will do my best to not get distracted or talk to anyone. I feel horrible that I am so behind, even if that is the expected situation. Makes me feel inadequate and like I can't do my job. Not cool.

0 Comments:

Post a Comment

<< Home